Toma
toma simplifies phone call automation, smoothly integrating with existing systems
Toma: AI-Powered Call Automation Platform for Automotive Dealerships
Overview
Toma is an advanced AI automation platform designed specifically for automotive dealerships to streamline customer interactions and operational tasks. It seamlessly integrates with existing dealership software, managing 24/7 calls, scheduling appointments, handling recall requests, parts inquiries, and more. Toma's AI agents mimic human interactions, providing natural and fast conversations across voice, chat, and SMS channels. The platform reduces manual workload, increases appointment bookings, and boosts service revenue—evidenced by over 9,000 appointments booked and $2 million+ generated in just 90 days for clients. Toma’s features include call intelligence reporting, automated follow-ups, escalation to human agents when needed, and customizable workflows. Easy to onboard and supported with dedicated assistance, Toma acts as a virtual team member, working tirelessly to improve dealership operations while reducing costs associated with training and turnover. Its capacity for end-to-end automation and deep customization makes it a competitive leader in automotive AI solutions, helping dealerships increase efficiency, revenue, and customer satisfaction.
Key features & benefits
End-to-end automation of customer communication and operational tasks
Seamless integration with existing dealership systems and software
Natural, fast, and human-like AI interactions across voice, chat, and SMS
Automated appointment scheduling, reminders, and recall management
Real-time call intelligence, transcription, and analytics
Proactive notifications and follow-up alerts for critical leads and customer issues
Easy onboarding with minimal disruption and dedicated support
Customizable workflows to suit specific dealership needs
Reduces manual workload, training costs, and staff turnover
Increases appointment bookings, service revenue, and customer satisfaction
Use cases & applications
Automating customer appointment scheduling and rescheduling
Handling recall requests and notifications
Managing parts inquiries and order tracking
Reducing no-shows with automated reminders
Supporting 24/7 inbound calls and inquiries
Enhancing customer engagement through multichannel communication
Providing real-time call analytics and insights
Escalating critical issues to human staff when necessary
Automating repetitive operational tasks to boost revenue
Who it's for
Side hustle idea
A way you could turn this tool into income
Leverage Toma's AI automation platform to create a service offering for small to mid-sized dealerships, helping them improve operational efficiency and increase revenue. By providing implementation, customization, and support, entrepreneurs can build a recurring revenue stream. Additionally, reselling Toma as a white-label solution or integrating it into broader automotive marketing services offers scalable business opportunities. This approach requires minimal upfront investment, focusing on client acquisition and technical support, positioning you as a key partner in automotive digital transformation and automation services.
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