008

About 008

008 Agent is a comprehensive, open-source softphone built with advanced Voice AI capabilities designed to revolutionize customer support and communication workflows.

It simplifies call management by enabling users to create voice agents in just five clicks, saving time and development resources.

The platform supports scalable deployment, handling multiple simultaneous calls and multiple agents, making it suitable for businesses of various sizes.

Its integration with CRMs, databases, and APIs ensures seamless connection with existing systems, allowing for automatic updates, record management, and action execution without extra development.

Powered by 008Q AI, the softphone extracts valuable insights such as speech-to-text transcription, sentiment analysis, and call summarization, providing valuable data for customer interactions.

Its open-source nature and event-driven architecture enable customization and flexibility.

Compatible with multiple operating systems, it offers different pricing plans catering to diverse business needs—from pay-per-use options to enterprise-level subscriptions.

The tool aims to improve customer engagement, optimize support operations, and provide actionable insights through intelligent voice automation..

Smart Features

• Open-source softphone with advanced Voice AI capabilities
• Quick, five-click creation of voice agents without extensive development
• Seamless integrations with CRMs like Salesforce, Zendesk, HubSpot, and Pipedrive
• Speech-to-text, sentiment analysis, and call summarization for valuable insights
• Scalable architecture supporting unlimited calls and agents
• Event-driven and customizable platform
• Multi-platform support: Windows, MacOS, Linux
• Flexible pricing plans including pay-per-use and enterprise options
• Supports automation of call actions and record updates
• Designed to enhance customer support productivity and efficiency

Use Cases & Applications

• Customer support automation and call center management
• CRM data enrichment through real-time call insights
• Sales call automation and lead qualification
• Support call logging and summarization
• Sentiment analysis for customer experience monitoring
• Multi-agent call handling in large organizations
• Integration with existing communication and support systems

Who is it for?

• Customer support teams and call centers
• Sales and marketing departments
• IT and system administrators seeking customizable VoIP solutions
• Businesses aiming to automate and enhance customer interactions
• Developers and enterprises wanting open-source, flexible communication tools

Business Opportunities in 008

With 008 Agent's open-source framework and scalable architecture, developers and entrepreneurs can customize and deploy tailored voice AI solutions for various industries.

Offering specialized integrations, automation services, or support packages can generate revenue streams.

The platform's flexibility allows for creating niche communication tools, consultancy, or SaaS products that address specific business needs, enabling new side hustle opportunities in AI-powered customer interaction solutions..