Brand24

AI-Driven Social Listening Tool for Brand Monitoring and Reputation Management

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Brand24

About Brand24

Brand24 is a comprehensive AI-driven social listening tool designed to track and analyze online brand mentions across social media, news, blogs, videos, forums, podcasts, reviews, and more.

With support for over 108 languages and monitoring over 25 million online sources, it provides real-time insights into brand presence and customer sentiment.

The platform uses advanced sentiment analysis to categorize mentions as positive, negative, or neutral, allowing brands to quickly assess their public perception.

It offers features like hashtag tracking, influencer identification, and competitive benchmarking, empowering businesses to measure reach, engagement, and share of voice.

Automated reporting capabilities enable teams to share insights seamlessly, while customizable filters help focus on relevant conversations.

Brand24's AI capabilities also include context analysis and sarcasm detection, making the data more actionable.

With over a decade of experience and a global customer base across 154 countries, it is trusted by thousands of brands to protect reputation, measure awareness, and inform strategic decisions.

The platform emphasizes user-friendly interfaces, comprehensive customer support, and insightful resources, making it a vital tool for modern brand management..

Smart Features

  • Real-time monitoring of over 25 million online sources worldwide
  • Advanced sentiment analysis for positive, negative, and neutral mentions
  • Multi-language detection supporting 108 languages
  • Influencer tracking and hashtag analytics
  • Automated reports to share insights effortlessly
  • Contextual discussion analysis including sarcasm detection
  • Competitive benchmarking and share of voice measurement
  • User-friendly interface with customizable filters
  • Dedicated customer support with 80+ specialists
  • Comprehensive resource library and training materials

Use Cases & Applications

  • Reputation management and crisis prevention
  • Brand awareness measurement and growth tracking
  • Customer insight gathering and feedback analysis
  • Competitor analysis and market benchmarking
  • Influencer identification and campaign measurement
  • Hashtag campaign tracking and engagement analysis
  • PR campaign performance evaluation
  • Market research and trend analysis

Who is it for?

  • Marketers and brand managers
  • Public relations professionals
  • Social media teams
  • Market research agencies
  • SaaS companies needing brand monitoring
  • Businesses of all sizes seeking online reputation management

Business Opportunities in Brand24

Leverage Brand24 to offer social media monitoring and reputation management services to small businesses, startups, and local brands.

By providing affordable, real-time insights into online presence, you can create consulting packages for community management, influencer outreach, or crisis prevention.

Additionally, developing niche-focused reports or managing influencer campaigns can open new revenue streams, allowing entrepreneurs to build a scalable business around online brand health and engagement analytics..

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