Coval

About Coval

Coval is an advanced AI testing platform designed to streamline the evaluation and enhancement of conversational agents.

Built on a decade of research in self-driving technology and developed with expertise from Waymo, Coval offers simulated environments for both text and voice interactions.

Users can generate scenario prompts, transcripts, workflows, or audio inputs to test agents comprehensively.

The platform provides real-time performance metrics such as latency, accuracy, tool-call effectiveness, and instruction compliance, with options for custom metrics tailored to specific business needs.

It supports monitoring production calls, evaluating live performance, and setting instant alerts for threshold breaches or off-path behaviors.

Coval’s capabilities include re-simulating prompts, analyzing workflows, and incorporating human-in-the-loop labeling to identify regressions and optimize agent responses.

Its developer-first design ensures seamless integrations and intuitive workflows, helping teams deploy reliable conversational AI faster.

Coval’s proven infrastructure, rooted in autonomous vehicle testing research, offers a robust foundation for scalable, automated AI testing and continuous improvement, making it an invaluable tool for AI developers and enterprises seeking reliable, high-performing conversational agents..

Smart Features

• Simulates thousands of conversational scenarios for comprehensive agent testing
• Supports both text and voice interactions with customizable environments
• Provides detailed performance metrics and custom evaluation options
• Enables real-time monitoring and alerts for production calls
• Facilitates regression tracking through transcripts, audio replays, and prompt re-simulation
• Built on proven infrastructure from self-driving vehicle testing expertise
• Seamless integration with existing workflows and developer-friendly design
• Helps accelerate deployment of production-ready AI agents

Use Cases & Applications

• Automated testing and validation of conversational voice and chat agents
• Performance evaluation and benchmarking of AI agents in simulated environments
• Monitoring and analyzing live production calls for ongoing optimization
• Identifying regressions and behavioral issues through detailed analytics
• Custom metric development for specific business outcomes
• Scaling AI testing processes to reduce manual effort and improve reliability

Who is it for?

• AI developers and engineers working on conversational agents
• Organizations deploying voice and chat AI solutions
• Quality assurance teams focused on AI performance and reliability
• Product managers seeking rapid testing and deployment workflows
• Businesses aiming to improve customer experience with optimized AI agents

Business Opportunities in Coval

Leverage Coval's platform to offer AI testing and optimization services for businesses developing conversational agents.

By providing comprehensive simulation, performance analysis, and regression tracking, you can help companies accelerate their AI deployment, reduce manual testing efforts, and ensure high-quality user interactions.

This can evolve into a consulting or SaaS-based service, catering to organizations seeking reliable, scalable AI solutions without the need for in-house testing infrastructure..