Jochem

About Jochem

Jochem is an enterprise-grade internal knowledge assistant designed to streamline information retrieval for teams.

It enables agents and employees to get instant, accurate answers to questions by connecting seamlessly with existing knowledge sources.

Jochem intelligently matches questions to internal experts when answers are not found, capturing new knowledge and feeding it back into the system through automated, continuous learning.

This reduces repetitive inquiries, minimizes dependency on specific employees, and enhances overall knowledge management.

Fully controllable, with approval-based updates, Jochem ensures data security and compliance with standards like ISO 27001 and GDPR.

It integrates with various enterprise systems, supports multiple languages, and handles complex environments, making it suitable for both customer-facing and internal use cases.

Organizations benefit from faster response times, improved employee productivity, and better knowledge retention without a 'black box' approach, fostering an informed and efficient workplace..

Smart Features

• Instant, accurate answers for customer and internal questions
• Seamless integration with existing enterprise systems
• Smart matching to internal experts for unanswerable questions
• Automated, continuous learning to capture and update knowledge
• Replaces time-consuming search in files and articles
• Full control over knowledge base updates with approval process
• Supports multiple languages and complex enterprise environments
• ISO 27001 certified and GDPR compliant for data security
• Reduces dependency on specific employees and repetitive questions
• Enhances team productivity and knowledge sharing

Use Cases & Applications

• Solving customer questions efficiently
• Handling employee inquiries internally
• Knowledge management and internal FAQ automation
• Reducing Average Handling Time (AHT)
• Improving Net Promoter Score (NPS)
• Supporting internal ChatGPT applications
• Streamlining reimbursement and transport cost inquiries
• Enhancing internal training and onboarding

Who is it for?

• Large enterprises seeking efficient knowledge management
• Customer support teams aiming for faster responses
• Internal teams managing complex information systems
• Knowledge managers and team leads
• IT departments integrating AI solutions
• Organizations prioritizing data security and compliance

Business Opportunities in Jochem

Implementing Jochem as an internal knowledge assistant offers a lucrative opportunity for IT consultants and SaaS providers to deliver tailored AI solutions.

Resellers can customize integrations, provide ongoing support, and expand the platform's capabilities within large organizations.

By offering deployment, training, and maintenance services, entrepreneurs can tap into the growing demand for intelligent knowledge management systems, fostering long-term client relationships and recurring revenue streams in the enterprise AI market..