Tekst

About Tekst

Tekst AI is an advanced enterprise platform designed to transform business operations through intelligent automation.

By interpreting the context, intent, and sentiment of emails, tickets, and chats, Tekst delivers human-like understanding at scale.

It automates repetitive workflows such as email routing, incident management, order processing, and shared inbox handling, significantly reducing manual effort and errors.

The platform seamlessly integrates with existing tools like CRMs, Outlook, and SAP without requiring system overhauls or downtime.

With real-time insights and continuous learning, Tekst adapts to your business's unique language and processes, providing measurable results within weeks.

Its enterprise-grade security and compliance ensure data remains protected, and its flexible, volume-based pricing caters to large organizations.

Tekst extends the capabilities of AI tools like Salesforce Einstein and Microsoft Co-Pilot, enabling smarter, faster, and more scalable customer support and back-office automation.

Proven to automate over 90% of workflows, Tekst empowers enterprises to turn complex processes into powerful automations, unlocking new levels of efficiency and customer satisfaction..

Smart Features

• AI-driven interpretation of emails, tickets, and chats for human-like understanding
• Seamless integration with existing systems like CRMs, Outlook, and SAP
• Automates workflows such as case management, order intake, and invoice processing
• Real-time insights and continuous learning optimize operations
• Enterprise security and compliance including GDPR adherence
• Rapid deployment with measurable results in weeks
• Extends capabilities of Salesforce Einstein and Microsoft Co-Pilot
• Custom AI models trained on your data for precision automation
• No system overhauls or downtime required
• Volume-based flexible pricing with results guarantee

Use Cases & Applications

• Automated email routing and inbox management
• Customer support case and incident management
• Order and quote processing, including EDI and SAP automation
• Accounts payable and invoice processing
• Shared inbox management and collaboration
• Complaint handling and customer response optimization
• Workflow automation in MedTech, Pharma, Retail, FMCG, HR, and Manufacturing industries

Who is it for?

• Large enterprises seeking to optimize customer service and back-office workflows
• IT and operations teams aiming for automation and process efficiency
• Customer support centers handling high volumes of emails and tickets
• Businesses using Salesforce, Microsoft tools, SAP, or CRM systems
• Industries like MedTech, Pharma, Retail, FMCG, HR, and Manufacturing

Business Opportunities in Tekst

Leverage Tekst AI to offer automation consulting and implementation services for enterprises.

By becoming a Tekst partner or reseller, you can help organizations streamline their operations, reduce manual workloads, and improve customer satisfaction.

This creates an opportunity to generate recurring revenue through consulting, system integration, and ongoing support, while helping clients achieve rapid ROI and operational excellence with AI-powered automation..